A Heartfelt Family Gift This custom pillow celebrates the love and connection within your family. Personalized with names or a special message, it adds a warm and meaningful touch to any space, making it the perfect gift for any occasion. • Pillow Size: 20x12 inches • 100% pre-shrunk polyester case • Fabric weight: 8.1 oz/yd² (275 g/m²) • Fabric with a linen feel • Hidden zipper • Machine-washable case • Shape-retaining 100% polyester insert (handwash only) - ONLY included if you select "Pillow Cover + Insert" Proof & Approval Process: - You will receive a design preview within 2-3 business days through the MakerPlace messaging system (the only available method of communication). - Approval is REQUIRED to proceed. Check your messages to confirm the address and approve the design. - Production takes 3 business days post-approval. - Shipping takes 2-5 business days - Total time from purchase to delivery: 7-11 business days. Design Approval Policy: - Review and approve your design within 7 days of receiving the preview. - No Response: If no confirmation is received within 7 days, I will assume the design is correct and proceed with the order. - Check messages regularly and ensure they are not in spam. For account access issues, contact MakerPlace customer service. Please Note: - Print color may vary from screen display. - Listing images are mockups. Copyright 2016 BethKateDesigns